At Grotech Production, we get asked to undertake a wide variety of jobs to assist our customers. We’d like to share this one with you.
Grotech Production were requested by a customer to repack a consignment of a powdered raw materials which had been dispatched incorrectly from their supplier. Whilst the customer has a strict packaging policy, the goods were both incorrectly packed and palletised meaning that they could not be accepted into their storage facility.
The materials were required within a short time frame, so a quick turnaround was required.
The seven different products were delivered to the Grotech Production factory in 14 FIBCs (1000kgs) together with new compliant bags, labels and pallets.
The Grotech team set about the preparation for the product repack by initially checking that all the components were present and relevant COSHH assessments had been prepared. Unfortunately, our customer had not provided the SDS documentation for all the products which resulted in a number of products being quarantined. However, this was swiftly rectified and the job started in earnest, mindful of the tight timescale.
During the decanting of one of the products, a number of contaminants were captured in the sieves placed above the transfer hopper. As part of the SOP for such a repack, the operator immediately stopped the line so that an investigative search could be undertaken.
This search resulted in the removal of a number of foreign materials (large amounts of tissue paper and a number of candy wrappers) from the bags allowing decanting to continue. The decanting and packing operation were then recommenced using a finer mesh sieve to ensure that any further contaminants would be captured.
The find was immediately notified to the customer so that in internal investigation to identify the entry point of the contaminants could be identified.
As an experienced contract manufacturer and packer in the chemical industry, Grotech Production is relied on by our customers to ensure that products are received, handled and dispatched with the highest level of attention, skill and speed.
Whilst the additional sieving added time to the operation, it ensured that no further contaminants were packed into the customers product. This sieving operation allowed Grotech to safeguard the factory machinery of our customer’s client as the raw materials were destined to be used in the manufacture of their products.
The sieved and repacked raw materials were not only delivered to the customer on time, but also with the safeguard that the contaminants had been removed and expensive customer machinery protected.
To learn more about how Grotech Production can help your business, contact us on 01405 761746 or e-mail email@example.com.